This website/application is operated by Tromox. Throughout the website/application, “we,” “our company,” and “our” refer to Tromox. Tromox provides this website/application, including all information, tools, and services that the website may offer you (the user), provided that you accept all the terms, conditions, policies, and notices set forth herein.

By accessing our website and/or purchasing any products from us, you are using our “Services” and agree to be bound by the following terms and conditions (“Terms and Conditions,” “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlinks. These Terms and Conditions apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms and Conditions carefully before accessing or using our website/application. Accessing or using any part of this website/application indicates your agreement to be bound by these Terms and Conditions. If you do not agree to all of the terms of this agreement, you may not access the website/application or use any of the services. If these Terms and Conditions are considered an offer, acceptance is explicitly limited to these Terms and Conditions.

Any new features or tools will also be subject to these Terms and Conditions. You can review the latest version of the Terms and Conditions on this page at any time. We reserve the right to update, modify, or replace any part of these Terms and Conditions by posting updates and/or changes on the website/application. You are responsible for regularly reviewing this page for changes. Continuing to use or access the website/application after any changes have been posted constitutes your acceptance of those changes.

Our store is hosted on Shopify. They provide us with an online e-commerce platform that allows us to sell products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms and Conditions, you may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Services (including but not limited to copyright laws).
You may not transmit any worms, viruses, or any destructive code.
Violation of any Terms or Conditions will result in the immediate termination of your Services.

Section 2 – General Terms

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and involve: (a) transmission over various networks; (b) changes made to comply with technical requirements of connecting networks or devices. Credit card information is always encrypted during network transmission.
You may not copy, duplicate, sell, resell, exploit any part of the Services, use the Services, access the Services, or obtain any contact information through the website/application without our written permission.
The headings in this agreement are for convenience only and will not limit or affect the interpretation of these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this website is inaccurate, incomplete, or outdated. The materials on the site are for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance you place on such materials is strictly at your own risk.
The website may contain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the content of the website at any time, but we have no obligation to update any information on the website. You agree that it is your responsibility to monitor changes to the website.

Section 4 – Modifications to Services and Prices

Our product prices may change without notice.
We reserve the right to modify or discontinue the Services (or any part or content thereof) at any time without prior notice.
We are not responsible for any consequences to you or any third party arising from modifications to the Services, price changes, discontinuation, or suspension of services.

Section 5 – Products or Services (if applicable)

Certain products or services may only be available online through the website/application. Such products or services may be limited in quantity and can only be returned or exchanged according to our return policy.
We have made every effort to display the colors and images of products in the store as accurately as possible, but we cannot guarantee that your computer monitor will display colors accurately.
We reserve the right, but are not obligated, to limit the sale of any product or service to any person, region, or jurisdiction. We may exercise this right as we see fit. We reserve the right to limit the quantity of any products or services. All product descriptions or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of products or services on this website is void where prohibited by law.
We do not guarantee that any products, services, information, or other materials you purchase or obtain will meet your expectations or that any errors in the Services will be corrected.

Section 6 – Billing and Account Accuracy

We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel the quantity of items purchased per person, per household, or per order. These restrictions may apply to orders using the same customer account, credit card, and/or billing and/or shipping address. If we change or cancel an order, we may attempt to contact you using the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that we believe are placed by resellers, distributors, or dealers.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including email address, credit card number, and expiration date, to allow us to complete transactions and contact you as necessary.

For more details, please refer to our return policy.

Section 7 – Optional Tools

We may provide you with access to third-party tools, but we do not monitor, control, or participate in the provision of these tools.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without implying our endorsement. We are not responsible for any consequences of your use of optional third-party tools.
Your use of any optional tools offered through the website is entirely at your own risk and you should ensure that you are familiar with and accept the terms provided by the relevant third-party provider.
In the future, we may provide new services and/or features (including new tools and resources) through the website/application. Such new features and/or services are also subject to these Terms and Conditions.

Section 8 – Third-Party Links
Some content, products, and services provided through our service may include materials from third parties. Third-party links on this website may direct you to websites not affiliated with us. We are not responsible for reviewing or evaluating the accuracy of such content, nor do we accept any liability for any third-party materials or websites, or for any other materials, products, or services of any third party.

We are not responsible for any damage or loss resulting from any purchase or use of goods, services, resources, content, or other transactions made through any third-party website. Please carefully review the policies and practices of any third party before completing any transaction and ensure you understand their terms. Any complaints, claims, issues, or concerns regarding third-party products should be addressed directly to that third party.

Section 9 – Personal Information
The personal information you submit through the store is governed by our Privacy Policy.

Section 10 – Errors, Inaccuracies, and Omissions
Our website or services may occasionally contain typographical errors, inaccuracies, or omissions, which may relate to product descriptions, prices, promotions, offers, shipping fees, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders without prior notice, including after you have submitted an order.

Except as required by law, we are under no obligation to update, modify, or clarify information on the service or related websites/applications. The absence of a specified update or refresh date should not be interpreted as all information having been modified or updated.

Section 11 – Prohibited Uses
Except as otherwise expressly permitted in these terms, you may not use the website or its content for the following purposes:
a) Any illegal purpose;
b) Encouraging others to engage in or participate in illegal activities;
c) Violating any international or UK laws, regulations, rules, or local ordinances;
d) Infringing or violating our intellectual property or the intellectual property of others;
e) Harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, race, age, nationality, or disability;
f) Submitting false or misleading information;
g) Uploading or distributing viruses or other malicious code that may affect the service, related websites/applications, other websites, or the functionality of the Internet;
h) Collecting or tracking the personal information of others;
i) Sending spam, phishing, web scraping, or data harvesting;
j) Using for obscene or immoral purposes;
k) Interfering with or circumventing the security features of the service, related websites/applications, other websites, or the Internet.

We reserve the right to terminate your use of the service or related websites/applications for any violation of the prohibited uses.

Section 12 – Disclaimers; Limitation of Liability
We do not guarantee, represent, or warrant that your use of the service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the service will be accurate or reliable. You agree that we may periodically take the service offline or terminate it at any time without notice.

You explicitly agree that the risk of using or being unable to use the service is entirely yours. The service and all products and services provided through it (unless otherwise expressly stated) are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products obtained through the service, including but not limited to loss of profits, revenue, savings, data, replacement costs, or any similar damages, even if advised of the possibility of such damages.

Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the maximum extent permitted by law.

Section 13 – Indemnification
You agree to indemnify, defend, and hold harmless Tromox and its parent companies, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any third-party claims or demands, including reasonable attorneys’ fees, arising from your violation of these terms or their referenced documents, or your violation of any law or the rights of any third party.

Section 14 – Severability
If any provision of these terms is deemed unlawful, invalid, or unenforceable, that provision shall remain enforceable to the maximum extent permitted by law, and the unenforceable portion shall be considered separate from these terms. This determination does not affect the validity or enforceability of any other provisions.

Section 15 – Termination
Obligations and liabilities incurred prior to the termination date shall remain effective after the termination of this agreement. These terms are effective from the date of acceptance until you or we terminate them. You may terminate these terms at any time by notifying us to stop using the service or the website.

If we determine, at our sole discretion, that you have failed or we suspect you have failed to comply with any of these terms, we may terminate this agreement at any time without notice. You will remain responsible for all payments due prior to the termination date and may be denied access to the service (or any portion thereof).

Section 16 – Entire Agreement
Our failure to exercise or enforce any right or provision does not constitute a waiver of that right or provision. These terms, along with any policies or operating rules posted on the website or service, constitute the entire agreement between you and us and govern your use of the service, superseding any prior oral or written agreements, communications, and proposals, including previous versions of these terms. Any ambiguities in the interpretation of these terms shall not be construed against the drafter.

Section 17 – Governing Law
When completing a purchase, the billing will display “tromox.us.” All purchases will be handled by the entity corresponding to the country code shown on the billing and governed by local laws.

Section 18 – Changes to Terms
You may view the latest version of these terms at any time. We reserve the right, at our sole discretion, to update, modify, or replace any part of these terms by posting updates or changes on the website/application. Your continued use or access to the website/application or service after any changes indicates your acceptance of the updated terms.

Section 19 – Contact Information
If you have any questions regarding these Terms of Service, please email: serivice@tromox.com